Last revised: June 14, 2022
Manufacturer's Warranty:
We offer a full manufacturer's Warranty. If you receive a damaged product out of the shipping box, please contact us immediately and we will happily replace it.
Product Returns & Exchanges:
If you are not completely satisfied with your unused product, you may return it in its original packaging with your receipt within 30 days from the date of purchase. Please note that shipping costs are non-refundable and all return shipping fees are at the customer's expense. If your purchase has exceeded 30 days and you are requesting an exchange or return, we can consider the request on a case by case basis.
Please begin the return or exchange process by calling our customer service line. Once the return or exchange is approved, you will receive a return authorization number to include with your return. Magic Creeper Customer Service: (503) 328-6620